Do you charge just to look at it?

No. The quote is free, and free to walk away from.

Can you get my files back?

It depends on the drive. If it is a software problem the files are usually fine; if the drive has physically failed, that is specialist work and we will tell you honestly rather than experiment on the only copy you have.

Do you work on Apple computers?

Tell us the model and we will tell you honestly whether it is something we can take on.

Message us and ask. It depends on the job and where you are.

Do you guarantee the work?

Ninety days on the work done and on parts we supplied.

Is my device insured while you have it?

Yes. Customer devices are insured while they are at our Wakefield workshop. They are stored securely and handled with care, and if one were ever lost or damaged through our fault, we would repair it, replace it or pay its fair value.

Card, contactless, cash or bank transfer, or pay with Klarna. Contactless includes Apple Pay, Google Pay and the Klarna Card. To pay with Klarna, ask us for a secure payment link. It also takes card, Apple Pay and Google Pay.

✳ GUIDE · LXKEY PCS WAKEFIELD

Repair or replace an old laptop or PC?

A lot of "slow" or "broken" computers are one cheap part away from being useful again. Some are not. Here is how to tell.

Usually worth fixing

Slow, with an old hard drive. Swapping a spinning hard drive for an SSD is the biggest speed-up most older machines can get.
Not enough memory. If it struggles with a browser and a few tabs, more RAM often fixes it.
Battery that barely lasts.
Cracked screen on an otherwise good laptop.
Hot, loud or shutting down. Often dust and dried-out thermal paste.
Will not charge because of the port or the charger, not the board. See laptop won't charge.

Often not worth it

It cannot run Windows 11. Windows 10 stopped getting free security updates in October 2025, and many PCs older than about 2018 do not meet Windows 11's requirements. A repair does not change that.
The repair costs more than about half of a comparable replacement. A good rule of thumb, especially for a machine already several years old.
The main board has failed on a laptop where a replacement board costs close to the laptop's value.
Several things are going at once: battery, hinge, screen and keyboard on an old machine add up quickly.

How we help you decide

Bring it in and we will tell you what is wrong, what it would cost, and honestly whether we would spend that money on it ourselves. If a machine is not worth fixing, we will say so, and the quote is free either way. If replacing makes more sense, we can move your files to the new one or build you a PC.

Every job above has a labour price on our price list; parts are extra at retail price.

Want us to look at it?

Drop-off is by arrangement at 141 Lawefield Lane, Wakefield, WF2 8SX. Message first with the device and what it is doing, and you get a free quote before any work starts. No charge if you decide not to go ahead, and a 90-day warranty on the work and any parts we supply.

Get a free quote Call or text 07539 579836 · How drop-off works

Updated 12 November 2026. More guides