Will not turn on
No lights, no fans, or fans that spin for a second and stop. Often the power supply, sometimes the board, occasionally something as daft as a wall socket.
LXKEY PCs✳ WAKEFIELD · FREE QUOTES
Desktops that will not start, blue screens, random shutdowns, and PCs that have quietly become unusable. We find out what is actually wrong before anyone spends money on it.
No charge if you decide not to go ahead.
A slow computer is a symptom, not a diagnosis. It might be a dying drive, a machine full of software that starts itself, a fan so clogged the processor is throttling, or a failing power supply causing crashes that look like a software problem.
Working out which it is takes longer than fixing it, usually. That is the part people are paying for, and it is the part we do before quoting anything.
No lights, no fans, or fans that spin for a second and stop. Often the power supply, sometimes the board, occasionally something as daft as a wall socket.
Memory, storage, drivers or overheating. These leave traces in the logs, which is where we start rather than reinstalling and hoping.
The most common job we see. A mechanical hard drive in a modern machine is usually the culprit, and an SSD is usually the cure.
The machine sounds like it is running but the monitor stays dark. Graphics card, cable, monitor or board, and they are quick to tell apart.
Dust, failed fans or dried out thermal paste. A machine that shuts down during games or video is usually telling you it is too hot.
Toolbars you did not install, adverts appearing over everything, a machine that behaves like it is working for somebody else.
Stuck in a repair loop, missing boot device, or an update that did not survive being interrupted.
Clicking noises, files that will not open, or a drive that keeps disappearing. Stop using it and tell us straight away, because continuing to use a failing drive makes recovery harder.
We start by finding out what is actually wrong, which sometimes means running it for a while rather than taking it apart immediately.
Then you get a quote covering parts and labour, and the honest version of what we think. If a machine is old enough that spending money on it is a poor decision, we will say that instead of taking the work.
Nothing starts until you have agreed the cost. If you decide against it, there is no charge.
STRAIGHTFORWARD FROM THE START
The make, the model, and what it is doing.
Options and costs explained before work starts. No charge if you don’t go ahead.
Your tech sorted, with the work explained.
No. The quote is free, and free to walk away from.
It depends on the drive. If it is a software problem the files are usually fine; if the drive has physically failed, that is specialist work and we will tell you honestly rather than experiment on the only copy you have.
Tell us the model and we will tell you honestly whether it is something we can take on.
Message us and ask. It depends on the job and where you are.
Ninety days on the work done and on parts we supplied.
A message with the make, the model and the symptom is enough to start. Quotes are free and there is no charge if you decide against it. We are open 24 hours, so send it whenever suits you.